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--- tech2018:s2:understanding_the_process [2018/06/06 10:34]
Gianluca Pelliccioli created
+++ tech2018:s2:understanding_the_process [2018/06/06 10:36] (current)
Gianluca Pelliccioli
@@ Line 1: / Line 1: @@
-====== Understanding the process and designing the POA =====
+==== 1. Understand the process and roles (who is doing what) ====
+The first thing you have to to is to mature the complete understanding of "who is doing what" to achieve your expected result.
+If you are lucky enough this understanding should be based on a documented process that the business consultant should have shared.
 [[tech2018:s2:tech2018_engine | Back to: Workflow management]]