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--- wmanager:core_routing [2018/05/30 07:16]
Gianluca Pelliccioli created
+++ wmanager:core_routing [2018/05/30 07:22] (current)
Gianluca Pelliccioli
@@ Line 6: / Line 6: @@
 The routing mechanism is hardcoded in the following model:
+<code>
+/applications/modules/core/models/Actions_model.php
+</code>
+<code>
+if($next_act->role == 'AG'){
+				$query = $this->db->select('c.ag_company_id, c.ag_user_id')->where('d.id',$id_thread)->from('threads d')->join('be c', 'c.id = d.be')->get();
+				$companyid = $query->row();
+				if($companyid->ag_company_id){
+					$activity_data['duty_company'] = $companyid->ag_company_id;
+					$activity_data['duty_user'] = $companyid->ag_user_id;
+				} else {
+					$activity_data['duty_company'] = $company->company_id;
+					$activity_data['duty_user'] = NULL;
+				}
+			}else if($next_act->role == 'CRM'){
+					$activity_data['duty_company'] = $this->config->item('routing_crm_company_id');
+					$activity_data['duty_user'] = NULL;
+			}else {
+				$activity_data['duty_company'] = $company->company_id;
+				$activity_data['duty_user'] = NULL;
+			}
+</code>