==== 2. Define the POA, forms fields and exit scenarios ====

Based on the simple process we have, this is the list of activities we assume to have:

^ Activity type ^ Role ^ process ^ deliverables ^
| VC_CALL | FO_SALES | The user will call the prospect and ask if there is any interest on the product Vacuum Cleaner. If YES then he/she will create a new activity for back-office in order to create and send a customized quotation. Otherwise the operator will just close the thread | The RESULT variable will tell if the process should proceed or not |
| VC_QUOTATION | BO_SALES| The backoffice operator will create and deliver a customized quotation  for the Vacuum Cleaner  | The DATE of sending can be a reasonable info to be stored. | 







[[tech2018:s2:tech2018_engine | Back to: Workflow management]]