Based on the simple process we have, this is the list of activities we assume to have:
| Activity type | Role | process | deliverables |
|---|---|---|---|
| VC_CALL | FO_SALES | The user will call the prospect and ask if there is any interest on the product Vacuum Cleaner. If YES then he/she will create a new activity for back-office in order to create and send a customized quotation. Otherwise the operator will just close the thread | The RESULT variable will tell if the process should proceed or not |
| VC_QUOTATION | BO_SALES | The backoffice operator will create and deliver a customized quotation for the Vacuum Cleaner | The DATE of sending can be a reasonable info to be stored. |